Privacy Policy

1. Introduction

Welcome to Xelptra ("we," "our," or "us"). At Xelptra, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our social casino simulator platform.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you provide directly to us when you:

• Create an account or profile on our platform
• Participate in games, tournaments, or other activities
• Contact us for customer support or inquiries
• Subscribe to our newsletters or promotional materials
• Respond to surveys or provide feedback

This information may include your name, email address, username, profile picture, and any other information you choose to provide.

2.2 Information We Collect Automatically

When you access or use our services, we may automatically collect certain information about your device and usage, including:

• Device information (such as your IP address, device type, operating system, and browser type)
• Usage data (such as pages visited, time spent on the platform, and features used)
• Location information (such as general geographic location based on IP address)
• Log data and cookies

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and fulfill your requests and transactions
• Personalize your experience and deliver content relevant to your interests
• Send you technical notices, updates, security alerts, and administrative messages
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Protect the rights, property, and safety of our users and others

4. Sharing and Disclosure of Information

We may share your information with the following entities or in the following circumstances:

• Service Providers: We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if we believe it is necessary to comply with a legal obligation, protect our rights or the rights of others, prevent fraud, or respond to government requests.
• With Your Consent: We may share your information with third parties when you have given us your consent to do so.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

5. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. Please notify us immediately of any unauthorized use of your account or any other breach of security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, updating, or correcting your personal information
• Requesting deletion of your personal information
• Objecting to or restricting certain processing of your information
• Requesting a copy of your personal information in a portable format
• Withdrawing consent where processing is based on your consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

6.1 Account Information

You can review and update your account information by logging into your account settings. If you wish to deactivate your account, you may do so through your account settings or by contacting us directly.

6.2 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies, but this may affect the functionality of our services. For more information about cookies and how to disable them, please refer to your browser's help section or visit www.allaboutcookies.org.

6.3 Marketing Communications

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

7. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will promptly delete that information. If you believe we might have any information from or about a child under 18, please contact us.

8. International Data Transfers

We are based in Canada, and the information we collect is governed by Canadian law. If you access our services from outside Canada, please be aware that information collected through our services may be transferred to, processed, stored, and used in Canada and other jurisdictions. Your use of our services or provision of any information therefore constitutes your consent to the transfer, processing, storage, and use of your information in Canada and other jurisdictions, where data protection laws may be different from those in your country of residence.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this page and update the "Last updated" date at the top. We encourage you to review the Privacy Policy whenever you access our services to stay informed about our information practices.

Your continued use of our services after we make changes to this Privacy Policy constitutes your acceptance of those changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.